The Special Operations Division is a support division that is responsible for Information Technology projects for the Fire Department, managing our pre-incident planning program, supporting our communications center, public education, and maintaining our accreditation through the Commission on Fire Accreditation International (CFAI). Our ability to provide services to our community is enhanced through technological advancements. We strive to remain on the leading edge of these technologies. We continually evaluate our services through data analysis and customer surveys. Effective information management allows us to determine future needs and goals. This information helps support the mission of the Fire Department. The Department was re-accredited in August 2009 for another five-year term by the Commission on Fire Accreditation International (CFAI). This status will be maintained, and annual accreditation reports will be revised to reflect the changes in the Department during each year.