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Contact Henderson

Public Works

Common Questions
       Administration

  • What is the Capital Improvement Program?
    Also known as the CIP, the Capital Improvement Program is the process of prioritizing our needed improvements worth over $50,000 each.  Required by state law, the comprehensive, six-year strategic plan details these capital expenditure projects within the City, including estimates of their associated recurring operations and maintenance costs. Examples of CIP projects are regional drainage facilities (detention basins), water treatment and transmission facilities, sewer transmission mains, freeway interchanges, City buildings, traffic signals, City technology projects, and parks and trails.

    The first year of the Program reflects the City's proposed capital infrastructure plan as adopted by City Council with the City's final annual budget.  The remaining five years of the Program outlines a tentative City-wide plan of expenditures, whether currently funded or unfunded, designed to help coordinate projects, assist with prioritization of City projects at a higher level, and enhance the City's long-range planning effort.

    Construction Management

  • What does Construction Management do?
    Construction Management oversees the design and construction of the City's municipal buildings including new structures, remodeling and improvement to existing buildings.

    Engineering Services

  • What is a Local Improvement District?
    A Local Improvement District (LID) is a method by which a group of property owners can share in the cost of transportation infrastructure improvements. This involves improving the street, building sidewalks, and installing a storm water management system. An LID can also be used to install sidewalks on existing streets that previously have been accepted for maintenance by the City.
  • What are the upcoming roadway projects?
    Information on roadway projects is updated annually and can be found on the Public Works Engineering Services web page.
  • Where do I obtain Specifications and Plans for Engineering Services projects?
    Specifications and Plans are available only at www.demandstar.com.
  • How does my company get on the City of Henderson Public Works Engineering consultant list?
    Contact Engineering Services for information.

    Land Development

  • Why do we need flood control in the desert?
    The southern Nevada desert is prone to flash flooding especially during the monsoon season, June through September, when arroyos and washes can fill with water within minutes or seconds during an intense downpour.
  • What is Project GREEN?
    Project GREEN is 2.5 mile habitat restoration program located between Arroyo Grande Boulevard and Pecos Road along the Pittman Wash. Restoration has been undertaken by volunteers. Volunteer opportunities exist.
  • How do I report the trash, overgrowth of weeds, graffiti and other problems in a detention basin, flood control channel, or storm drain?
    Contact Land Development. Provide detailed information as to what the problem is, and a clear explanation as to the location of the problem area. For example: behind or between a specific address, or near an intersection.

    Quality Control

  • What is a City-dedicated-infrastructure inspection?
    City-Dedicated (also referred to as developer-built) infrastructure is the work completed as part of a commercial venture (typically residential or commercial) that is needed to serve the project and is dedicated to the City of Henderson for ownership and maintenance.  This includes most streets, water mains, sewer mains and street lights.  Donated capital improvements amount to about $40,000,000 worth of improvements each year.
  • What is an off-site inspection?
    Off-site inspections include all water mains, sewer mains, storm drains, streets, sidewalks, traffic signals, and street lights.  Quality Control provides inspections for developer-built infrastructure and City of Henderson Capital Improvement Projects. For comparison on-site work typically includes buildings and private property.
  • Why is Quality Control involved in Public Works construction contracts?
    Quality Control provides contract administration during construction. This includes progress meetings, payment processing, submittal reviews, all inspection, testing, and project closeouts for capital improvement projects.
  • What is the City Pavement Management Program?
    The Quality Control division is home to the City's Micro-Paver Database.  We have collected street rating information and populated a specialized database for the purposes of tracking pavement condition, estimated cost of current and future preventive maintenance and the cost to reconstruct.
  • What is materials testing?
    The Quality Control division samples and tests typical construction materials (concrete, asphalt, aggregates, and backfill materials) used in the construction of public streets, drainage channels, and structures.  We also verify that material sources such as concrete batch plants, asphalt hot plants, and gravel pits meet county-wide standards.
  • How do I schedule an off-site (non-building) inspection?
    Contact Quality Control at least one business day in advance.
  • Who do I contact about the dust in the air?
    Contact the Clark County Department of Air Quality and Environmental Management. Be prepared to provide the "Where, What, When and Who" is making dust. Include your name and phone number if you want an Enforcement Officer response. Call 702.385.DUST (702.385.3878), or toll free 1-866-407-6965. You can also send an email to: DustHotline@co.clark.nv.us

    For more information on Air Quality Management, visit their website: http://www.accessclarkcounty.com/daqem/aq/aq_contact.html

  • How long does it take to permanently patch a street that has been dug up?
    The Clark County Area Standard Specifications for Off-Site Construction (also know as the Blue Book) allows 30 days to place a permanent pavement patch. The 30-day timeframe starts when the reason for the patch, typically a utility connection or repair, is tested and complete.  Cold weather can cause delays.  Depending on type and thickness of the patching material, installation is limited when the temperature is 60 degrees and below.  Paving is not allowed when the temperature is below 45 degrees.
  • Do all the contractors working in the street work for the City?
    No. Most of the work you see is being performed by a licensed contractor hired by a developer, who has a permit issued by the City.  The contractor and their workers are not selected by or paid for by the City of Henderson.
  • Where can I find approved concrete mix design,  asphalt concrete mix design, and  Type II aggregate base?
    The Inter-Agency Quality Assurance Committee (IQAC) for Clark County, Nevada has that information.
  • Where can I find the latest revision to standard specifications and drawings?
    The Regional Transportation Commission of Southern Nevada (RTC) has that information.
  • How can I get a soils lab report for my property?
    Contact Quality Control for facilities in the public right-of-way.

    For building pad recommendations and final grading reports, contact Building and Fire Safety.

  • How can I review or print an inspection history?
    Follow the instructions given on DSC Online.
  • Where can I find overtime rates, scheduling requirements and hourly minimums?
    Read Quality Control Information.

    Support Services

  • What is the street sweeping schedule?
    Street sweeping is arranged so that all public streets in Henderson are swept monthly.  If there is a debris problem, contact Support Services to schedule a special sweeping.
  • How do I report a pothole or other potentially dangerous street surface?
    Contact Support Services. Provide a description of the problem and its location. Be as specific as possible with the location: Give the street name, address, nearest intersection, which side of the street (north, south, etc), spell unusual street names and indicate whether it is a lane, road, avenue, etc.  We would also appreciate a contact number in case we cannot locate the problem.
  • How do I report overgrown weeds near a sidewalk or in a street median island?
    If this is private property, report the issue to the Homeowner's Association. The City of Henderson does not maintain private property.

    The Parks and Recreation Department handles landscaping issues in some landscaped medians on the larger streets and they can be reached at (702) 267-4017.

    Support Services Street Maintenance takes care of most of the concrete-only medians and they can be reached at (702) 267-3259.

  • How do I report debris in the street?
    It depends on which street the debris is on.

    If the debris is on a state highway such as St. Rose Parkway, Boulder Highway, Lake Mead or Sunset Road between the freeway and Boulder Highway call the State of Nevada Department of Transportation at (702) 385-6500, Monday through Friday, 8:00 a.m. to 5:00 p.m.

    For public City streets, contact Support Services Street Maintenance during normal working hours.

    If it is causing an unsafe traffic situation, and it is after normal working, contact the City of Henderson Police Department dispatch at (702) 267-5000.

  • How do I report a broken concrete curb or sidewalk, or cracked asphalt in the street?
    If the problem is a potential danger as a trip hazard, contact Support Services Street Maintenance.

    Survey/Right-of-Way

  • What is a right-of-way?
    A right-of-way is a strip of land over/in which facilities such as roads, drainage channels, and utilities (cable, power, water, etc) are built.
  • Why does the City acquire rights-of-way?
    To provide the land necessary for public streets, and highways, drainage facilities, and utilities.
  • What does the Survey division do?
    Survey ensures that the subdivisions of land (final maps, parcel maps, reversionary maps and boundary line adjustments) conform to the requirements set out in Nevada Revised Statutes (NRS 278 and NRS 625) and the Henderson Municipal Code (Title 19) by providing topographic, boundary, and construction surveys.

    Traffic Services

  • What is a barricade permit?
    A barricade permit is a permit issued by the City of Henderson Traffic Services Engineering division that allows the placement of traffic cones or other barricading devices for the purpose of safely routing vehicles and pedestrians around a work zone.  The permit identifies the layout of the barricades, the location where they will be set up and the date and times when the barricades will be in place.
  • Why are traffic cones/barricades in place when there is no working being done?
    Often the work is not obvious, like concrete curing, paint or traffic markings drying/curing, underground work, or workmen in manholes.  Due to space constraints within the road many times one truck leaves and another arrives moments apart, so you may be seeing the gap in between.  If you do see a barricade setup in place for more than a day with no evidence of work, please contact Traffic Services.  Please provide the location of the barricades, the day, date, and time you are referencing.
  • I want to have a neighborhood party and block off the street. What is the process?
    Block Party Permits are issued by the City of Henderson Police Department. Call (702) 267-5000.
  • What is FAST?
    FAST is the Clark County Regional Transportation Commission's Freeway & Arterial System of Transportation Cameras. You can check out live traffic conditions on certain roads before you drive.
  • How do I report a malfunctioning traffic signal, traffic sign, or street light?
    Contact Traffic Services Maintenance.  Street lights on private streets, such as inside a gated community, are the responsibility of the Homeowner Association.
  • Can the City remove the graffiti on my block wall?
    The City will remove or paint over graffiti on public rights-of-way, including signs, streetlight poles, walls adjacent to public sidewalks, and flood channels.  We can also clean up the cluster-type mailboxes located in single-family neighborhoods.  The City does not remove graffiti in gated or private communities, on walls between homes, on the walls of private businesses or in corporate shopping plazas.

    Graffiti in public parks is removed by the Department of Parks and Recreation. Report graffiti in parks by calling (702) 267-4000.

    Graffiti on Nevada Power utility boxes is removed by Nevada Power and can be reported by calling 702.657.4041.

  • Who do I call to report speeding in my neighborhood, illegal parking, or abandoned vehicles?
    Report traffic enforcement issues to the Henderson Police Department Traffic Hotline, (702) 267-5099, or go to their on-line form to report the problem.  In some instances the Henderson Police Department will refer speed limit issues to the Traffic Services Engineering division for review and recommendation.
  • Who can provide the traffic counts for a particular intersection?
    Go to Nevada Department of Transportation and select the appropriate report.
  • What is a Traffic Impact Analysis (TIA)?
    A TIA is a study of the impact traffic generated by a new project or development will have on the existing area.
  • When does the Citizens Traffic Advisory Board meet?
    The 3rd Thursday of each month at 6:00 p.m.
  • What is the City's policy on the use of speed bumps or speed humps?
    The City of Henderson does not allow speed bumps or speed humps. The speed bumps/speed humps act as barriers that ultimately lower the response time for fire and paramedic rescue vehicles. Speed bumps/speed humps are not a good solution for slowing traffic.