Utility Services

Water Use Efficiency

Water use restrictions were implemented in 2003 to help conserve water and protect the future of our water resources. The following water use restrictions are defined by the Henderson Municipal Code Title 14.14. The following paragraphs offer a summary of rules that apply to the majority of customers, but there may be some exceptions to the rules below. Contact the Customer Care Center by email at waterwaste@cityofhenderson.com or call (702) 267-5900 if you have questions about how these restrictions apply to you.

Mandatory Landscape Watering Restrictions

Residential and commercial landscape irrigation is restricted to a certain number of days per week based on the season. All customers are assigned to a watering group, labeled A, B, C, D or E, that defines what
day(s) of the week landscape spray irrigation is allowed. Watering group assignments are based on the customer's location address.

Watering Schedule

Spray irrigation between the hours of 11 a.m. and 7 p.m., from May 1 through August 31, is not allowed (this is also referred to as a time-of-day restriction). Eliminating Sunday during the summer is voluntary in 2016.

Watering by hand (you must physically be present) using a container, or positive shut-off nozzle on your water hose, is allowed any day of the week regardless of your assigned watering days.

You may request an exemption allowing you to irrigate new or re-seeded turf outside your assigned watering days, for a period of thirty days. You must first notify the Customer Care Center by email at waterwaste@cityofhenderson.com or call (702) 267-5900Time-of-day restrictions will still apply when you are irrigating new or re-seeded turf.

Landscape Material Restrictions and Turf Installation

Home ConversionThe installation of new turf in residential front yards, common areas, medians and non-residential developments is prohibited in most cases. Turf installation in side and rear yards is limited to 50% or less of the total square footage of the landscaped area.

Visit Contact Henderson for information on the City of Henderson Turf Removal Loan Program, and the Southern Nevada Water Authority (SNWA) website for Water Smart Landscape Rebate information and applications.

Get Text Reminders

The Southern Nevada Water Authority (SNWA) offers customers mobile access to alert notifications over Short Message Service (SMS). Text CONSERVE to 74121 to receive a text message reminding you to change your watering clock when the season changes.

Message and data rates may apply.

To cancel, text STOP to 74121. For assistance, text HELP to 74121.

Terms and conditions.

11/2016