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Utility Services

Purpose Statement

Purpose
The Department of Utility Services is responsible for all facets of water, wastewater, and reclaimed water services for the City of Henderson. The Department provides treatment and distribution of drinking water, collection and reclamation of wastewater, laboratory testing services, utility infrastructure planning and management, and customer care and billing services.

Mission
The Department of Utility Services provides vital water and wastewater services to our citizens while protecting the environment, health and prosperity of our community.

Values
We ensure the safety of our product and our people.
We serve our customers to the best of our ability.
We act with honor and integrity.
We protect the public health and our environment.
We promote teamwork with our customers and peers.