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Relocation Guide

Local Utilities

Henderson Multigenerational CenterWater and Sewer
City of Henderson
Department of Utility Services
240 Water Street, 1st Floor
Henderson, NV 89009-5050

The City of Henderson is a full service city, offering police, fire, ambulance, water and sewer services. As a new resident, you may need the following information about water and sewer service.

Establishing a New Account

The Department of Utility Services at the City provides water and sewer services to residents and businesses of Henderson. To acquire service, stop by our office at the above location and complete the necessary forms or call our Customer Care Center at (702) 267-5900 for details. The office is open Monday through Thursday, 7:30 a.m. to 5:30 p.m. When requesting service, a deposit may be required.

Trash Service Required

Per Henderson Municipal Code 5.17.220, it is mandatory to utilize and pay for solid waste (trash) collection at any premises located in the City that is connected to water service. If you have further questions on trash services, the Republic Services business office is located at 770 E. Sahara in Las Vegas. Their number is (702)735-5151, or you may contact them via their website (Republic Services).

Water Conservation
Because water is a precious resource in our desert climate, certain regulations are in place to help everyone conserve water.

Desert living prompts the need for water use restrictions to conserve water. Some of the water use restrictions that may affect you as a new resident are listed below.

Water Waste is prohibited and may be subject to fines. Water waste includes, but is not limited to the following:

  1. Allowing water to flow or spray off private property onto a sidewalk, pavement, gutter, street, alley, right-of-way or drain.
  2. Failure to repair a water leak.
  3. Failure to repair a malfunction of an irrigation system or supply line within 48 hours of notification by the City.

Assigned Watering Groups for all outdoor irrigation specify days when you may use spray irrigation. To find your watering group, check your water bill, check our conservation Web page or call our Customer Care Center at (702) 267-5900.

Watering Restrictions, from May 1st through September 30th, prohibit spray irrigation between the hours of 11 a.m. and 7 p.m. By watering during the cooler early morning or nighttime hours, less water is lost to evaporation and the lawns will benefit, too.

Turf Restrictions prohibit the installation of turf in residential front yards in most cases and limits turf in rear and side yards to 50%. You cannot replace water efficient landscaping with turf in your front yard.

Surface, building and equipment washing is prohibited unless the water stays on site or drains to the sanitary sewer. Personal vehicle washing at a residence is limited to one day per week with the use of a positive shut-off nozzle. Pool and hot tub draining into the street is prohibited and considered water waste. Swimming pool and hot tub water should be discharged into your clean out port, which connects to the city's sanitary sewer system.

An administrative fine system was established to ensure compliance with the provisions of the Conservation Ordinance. For assistance in complying with water-related regulations, please call our Customer Care Center at (702) 267-5900.

For more details on water conservation and water use restrictions, please visit the department's Water Conservation Web pages or refer to title 14.14 of the Henderson Municipal Code available via the City Clerk's Web pages.

Electricity
NV Energy
1737 Hunkins Drive
North Las Vegas, NV 89030
(702) 402-5555
www.nvenergy.com
customerservice@nvenergy.com

Gas Service
Southwest Gas
6040 W. Badura Avenue, Suite 110
Las Vegas, NV 89118
(702) 365-1555
www.swgas.com

Cable Television and Telephone
CenturyLink
1321 W. Sunset Road
Henderson, NV 89014
(702) 244-4301
http://www.centurylink.com/

Cox Communications
460 Stephanie Street
Henderson, NV 89014
(702) 933-9849
www.cox.com

Trash Disposal
Republic Services of Southern Nevada
770 E. Sahara Avenue
Las Vegas, NV 89102
(702) 735-5151
www.republicservicesvegas.com
RSSNCustomerService@REPSRV.com