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Utility Services

Water & Wastewater Rates

City of Henderson water and sewer charges are billed together on one monthly utility bill.

Water Rates

Monthly water rates consist of a service charge based on meter size, plus a volume consumption charge based on a four-tier rate structure. As water consumption increases and the volume of water used crosses the threshold between tiers, there is a proportionally larger increase in the consumption charge. The service charge and volume consumption charge vary depending on the type of account and water meter size. The majority of Henderson customers are single family residences and have a 3/4 inch meter. For a complete list of rates for all meter sizes and customer classes, contact the Customer Care Center at (702) 267-5900 or view the Department of Utility Services Service Rules.

 

The City of Henderson adopted a four-tier rate structure in 2003 to encourage water conservation. Customers who conserve water fall into the lower tiers and are rewarded by a lower water rate. The average Henderson single family residence consumes approximately 15,000 gallons of water per month, with volume consumption falling within the first two tiers.

 

  Effective January 1, 2014

Rate Tier (in gallons)*

Volume Charge (per 1,000 gallons)

 First Tier (up to 6,000)

$1.46

 Second Tier (6,001-16,000)  

$2.08

 Third Tier (16,001-30,000)

$2.78

 Fourth Tier (over 30,000)

$4.00

*These rates are for a Single Family Residence with a 3/4 inch meter.

Wastewater Rates

Monthly wastewater rates consist of a service charge for all residential customers. Non-residential customers are charged a service charge, plus a volume charge based on water consumption. For a complete list of rates for all customer types, contact the Customer Care Center at (702) 267-5900 or view the Department of Utility Services Service Rules.

 

  Effective January 1, 2014

 Account Type Wastewater Service Charge
 Single Family Residence/Mobile Home Estates  $24.32
 Apartment House/Multiple-Family  $19.79
 Mobile Home Park $16.96
 Senior Citizen/Disability* $19.75
 Non-residential Customer $4.57+$2.23/1,000 gallons

*The Senior Citizen rate is based on age and State of Nevada Division of Welfare income qualifications. Click here for information on the Senior Citizen Discount.

 

Monthly water and wastewater charges are calculated on a daily basis and may vary slightly from month to month. Water meters are read Monday through Thursday, and if a scheduled meter read date falls on a weekend or holiday, it is read on the next available work day. This causes billing cycles to vary in the number of days of service but you still receive 12 utility bills during the year. The service charges on your bill will reflect the daily rate based on the number of days in your billing cycle for that particular month.