Utility Services

Meet the Director

Priscilla E. HowellPriscilla E. Howell

Director of Utility Services


Office Telephone: (702) 267-2500
Office Fax: (702) 267-2501
E-Mail: Priscilla.Howell@cityofhenderson.com


Professional Biography:

Priscilla Howell was named Director in June 2013 after serving as Acting Director since February 2013. The Department of Utility Services (DUS) is responsible for all facets of water, wastewater and reclaimed water services for the city. The DUS provides treatment and delivery of drinking water, collection and reclamation of wastewater, laboratory testing services, utility infrastructure planning and management, and customer and billing services. The department is also very engaged in conservation programs to ensure the responsible and effective use of our limited water resources.

Howell joined the city of Henderson as a Senior Technical Analyst in April 2003 and was promoted to Manager of Utility Support Services in June 2007. At various times throughout her city career, she has supervised the functions of Business Systems, Electrical Services, Field Operations, Infrastructure Support, Laboratory Services, Maintenance Management, Wastewater Operations and Water Operations.

Priscilla is a member of the Las Vegas Valley Watershed Advisory Committee, the WateReuse Association, the Colorado River Water Users Association and the Water Environment Federation. Prior to joining the city, she worked for a Southern California oil refinery and an international management consulting firm in Los Angeles and Germany.

Howell graduated Magna Cum Laude from the University of Southern California in 1993 with a bachelor’s degree in Industrial and Systems Engineering.