Key Services

• Maintain statistical data on the number of clients, contacts, nature of service, and number of hours of service provided.
• Advise City Management, Division Head and Police and Fire Chief’s management team of any overall trends and issues they have identified directly affecting the PD/FD Departments and provide recommendations to address the concern.
• Assist PD/FD with finding appropriate medical providers and local mental health treatment in the community.
• Coordinate the Lifeline program.
• Provide crisis intervention services, including initial intakes of employees in crisis, showing up on scene for critical incidents when requested, and participating in Critical Incident Stress Debriefings.